At Cut2Size a trading name of Inwood designs Ltd (Unit 4 Louds Mill Industrial Estate, St Georges Road, Dorchester, Dorset, DT1 1PE ). We take your privacy seriously.  We promise to behave responsibly with any information you share with us.

 

This Privacy Notice explains the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data and keep it safe.

​

IN SUMMARY

we use your information to provide the best service we can, send you informative emails. 

we collect your personal information when you visit our websites, buy products and services from us, engage with us on social media or contact us by any means with queries or complaints

We do not trade or sell or in any other way misuse the information you provide us.

 
YOUR INFORMATION AND WHAT WE DO WITH IT
The information you share with us tends to be your name, billing/delivery address, email
and phone number, orders and receipts. We also keep records of interactions with us via
phone, in person or online. Any personal information is stored securely on auditable
systems. Only our staff can access your personal information. We will only use your
information for the purposes outlined below. You can find out more about your individual
rights under The General Data Protection Regulation (GDPR) (EU) 2016/679.
 
PAYMENT DETAILS
We do not store your payment information. All transactions and card details are processed
and held securely by paypal and wix payment using their merchant services. Access to this by our
staff is secure and is for customer service or financial reporting purposes only.

​

DELIVERY DATA
In order to get your goods to you we need to share some of your information with our
courier partners.  We share the name and address so that the parcels can be tracked and
delivered. If you have provided us with your email or mobile phone number, we will also
share this information so that you can receive updates on your package(s) by email or SMS.
Under no circumstances are our couriers allowed to use this information for any other
purpose.
If there’s a problem with your order or we have a question we will contact you by email or
phone (if you have provided us with your number).
 
SOCIAL MEDIA AND ANY FEEDBACK YOU SEND US
If you choose to interact with us on social media or send us feedback by email we may
choose to use this information to improve our customer service or gain insights into your
material usage for the purposes of developing our goods and services. Please remember
that comments on our social media pages (excluding direct messages) along with any posts
on our forum are there for anyone to see.

COOKIES & WEBSITE EXPERIENCE
Like many other websites, we make use of cookies to improve your experience on our
website. A cookie is a small text file that a website saves on your computer or mobile
device when you visit the site. This can then be used to remember your actions and
preferences. An example being that we’ll set a cookie when you close our newsletter
banner, as it wouldn’t be preferable to show you this repeatedly.

We also use 3rd party services that set cookies, at the time of writing these are:
 Google Analytics (to track visits to our site, click here to opt out)
 Google Ads (to serve ads on sites across the Internet based on visits to our site,
click here to opt out of Googles' use of Cookies)
 Facebook (to link to our Facebook targeting)
 
These services help us understand which pages are being visited and how you interact with
them, which we can then use this for reporting purposes and for making improvements to
our website.

You are always free to decline our cookies if your browser permits, although doing so may
interfere with your use of some of the services within our website. For more information
on cookies and how to disable them check out All About Cookies  (link)

 

 
CONTACT US
Should you have any other questions or concerns regarding our Privacy Policy or your
personal data please
contact us at info@inwooddesign.co.uk
or call us on 01305 849570
or write to us at:
Inwood designs Ltd (Unit 4 Louds Mill Industrial Estate, St Georges Road,
Dorchester, Dorset, DT1 1PE )